Last updated: 30/03/2026

Galaxy Electrical Services Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data when you contact us, visit our website, or use our electrical services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following types of personal information:

• Name
• Address
• Email address
• Phone number

• Details of electrical issues or work requested
• Property access information
• Photographs or documentation related to installations or repairs

• Invoice details
• Payment records
• Bank details (if required for payment processing)

• IP address
• Browser type
• Pages visited
• Cookies and analytics data

• Emails, messages, and call logs related to service enquiries

We use your personal data to:

• Provide electrical services, repairs, and installations
• Prepare quotes and manage bookings
• Communicate with you about your project
• Maintain safety, compliance, and warranty records
• Process payments and manage accounts
• Improve our services and website performance
• Meet legal, tax, and regulatory obligations

We only use your information when we have a lawful basis to do so.

We do not sell or rent your personal data.

We may share your information with:

• Trusted subcontractors or specialists working on your project
• Payment processors or accounting software providers
• IT support or website hosting providers
• Regulatory bodies or law enforcement when legally required

All third parties are required to keep your information secure and use it only for the purposes we specify.

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss or theft
• Alteration or disclosure

While no system is completely secure, we follow industry best practices to safeguard your information.

We retain your personal data only for as long as necessary to:

• Deliver our services
• Maintain accurate business and safety records
• Comply with tax and legal requirements

Once no longer needed, your data is securely deleted or anonymised.

If our website uses cookies, they may be used to:

• Improve website functionality
• Analyse traffic and user behaviour
• Enhance your browsing experience

You can disable cookies in your browser settings, though some features may not function properly.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (in certain circumstances)
• Object to or restrict processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

We will respond to all valid requests within one month.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Galaxy Electrical Services Ltd   5 Kingfield Gardens Woking GU22 9DY Email: info@galaxyelectricalservicesltd.co.uk

Phone: +447400510551